• Applications for this job are now closed.
  • Expired: 19 Jul, 2016

Oasis at intu Braehead is looking to recruit a Supervisor.


• A committed team member who supports the Branch Management in the achievement of store objectives by supervising activities on the shop floor. Acts as a role model for the sales team and ensures that a high level of customer service is provided at all times to the Oasis customers.


• Enthusiastic and passionate about the brand

• Bubbly personality

• Confident and outgoing

• Customer focussed

• Remains motivated during quiet and busy trading

• Motivates others

• Positive

• Acts as a role model

• Inspires

• Shows initiative

• Looks the part

• Reliable and trustworthy

• Professional

• Team player

• Self managing

• Flexible


• Delivering and driving excellent customer service through monitoring the activities of the sales team

• Ensuring the Oasis service values are lived

• Ensuring the brand image is never compromised

• Acting as an Ambassador for the Oasis brand

• Induction of new team members

• Assisting management in staff scheduling and allocation of daily work

• Supporting Branch management in achieving and exceeding all KPI’S

• Supporting management by ensuring that all relevant information is cascaded to the team

• Taking responsibility of the store in managers absence

• Assisting in all areas of store operations including administration and banking

• Maintaining merchandising and Model Store standards to achieve consistency and an aspirational shopping environment for the customer

• Improving customer loyalty and increasing sales by leading other staff in the promotion of the host store card

• Developing the team through sharing knowledge

• Owning and driving own personal development

• Complying with Company Guiding Principle requirements

• Undertake additional tasks as required


• Communication and interpersonal skills

• Knowing when to refer upwards

• Time management, delegation and prioritising skills

• Planning skills

• Ability to build relationships and influence others

• Motivate, lead and coach a team

• Approachable

• Ability to listen to staff, customer’s needs and issues

• Using initiative

• Ability to decision make

• Ability to negotiate and resolve conflict

• Analytical and written skills

• Providing and receiving constructive feedback

• Commercial skills

Essential knowledge

• Of delivering exceptional customer service

• Of the essence of the Oasis brand and its customer

• Of competitor and commercial awareness

• Of driving sales and maximising dept/store performance

• Of visual merchandising


• Sales targets are met

• Store operational targets are met

• Annual payroll budgets are met

• Oasis customer service targets are exceeded

• Stock loss is minimized

• Oasis card targets are met

• Succession planning is maximised and recruitment costs are reduced

If you would like to apply for this position, please hand your CV into the Store Manager of Oasis at intu Braehead.

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