• Applications for this job are now closed.
  • Expired: 30 Nov, 2016

The Amazing Chocolate Workshop is looking for a confident, charismatic, vibrant, out-going EXPERIENCED MANAGER, to join our team for our Christmas campaign at intu Braehead.

- You must be available FULL-TIME during the campaign period, 8th October – 27th December.

- You must work all Saturdays, the first two October campaign launch dates, and Friday 23rd & Saturday 24th December.

DUTIES:

  • Manage 10-15 team, staff rota, ensure stand is always fully staffed
  • Minimum 40 hour working week, spanning 5 days per week, including Saturdays
  • Showcase our amazing chocolate by answering questions, demonstrating products, handing out samples and bringing attention to the stand
  • Selling our products to customers, making up gift boxes and handling cash
  • Staff training and ongoing staff supervision
  • Monitor and deliver all team members consistent high standards of working practise, performance, sales targets
  • Well-presented product display at all times, stock rotation, weekly stock orders
  • Maintain stand cleanliness in accordance with hygiene, health &safety, and retail standards policies
  • Manage daily opening up & closing down procedures, cashing up, banking and timely reporting of daily trading figures
  • Pre-empt and troubleshoot problems quickly, react positively and effect regular communication with line managers

RESPONSIBILITIES:

  • Stand must never open later or close earlier than designated trading times
  • Staff must perform to high standard and pro-actively sell the product
  • Weekly stock orders must be actioned on time each week, ensuring the stand never runs out of important stock items
  • Stand must always be clean & tidy with well-stocked, well-presented display
  • No negative issues to be reported from shopping centre or customers

ESSENTIAL SKILLS:

  • Mental arithmetic: you will need to be able to add up the different product prices.
  • Positive, enthusiastic, pro-active, adaptable, outgoing, confident
  • Chatty personality, with excellent people and customer service skills, to engage with our clientele
  • Good timekeeping, punctual & reliable

£10 per hour, paid weekly

To apply, please send you CV and covering letter to manage@thechocolateworkshop.co.uk

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