• Applications for this job are now closed.
  • Expired: 17 Feb, 2017

Hillarys, the UK market leader for blinds, curtains, shutters and flooring are coming to intu Braehead.

Do you have a passion for great customer service?

Do you have an interest in interior design?

Flexible working hours on offer

£9.59 per hour

You will have previous experience in a customer facing sales role in a store or concession. As a concession associate you will be advising customers on our range of quality products. You will be involved in all aspects of running the concession stand ensuring exceptional levels of customer service & expert product advice. We are offering full product training alongside an extremely attractive hourly rate of £9.59 per hour.

Scope of the job:

Sales - dealing with incoming sales enquiries through customer enquiries on the stand and on occasion by telephone.

Diary Booking - Allocate leads to the correct sales representative and book their diary.

Customer Service - Ensure that the company standards of customer service are upheld. When required, deal with customer complaints taking appropriate action to resolve the situation.

Housekeeping - Assisting the Area Sales Manager with the day to day elements of operating a retail outlet.

Duties and Responsibilities:

  • Greet customers visiting stand and answer the telephone
  • Talk to customers about the Hillarys Signature Service proposition, converting initial enquiries into sales appointments.
  • Monitor and record appointments booked. Conduct any follow up activity as directed by the Area Sales Manager.
  • Book sales appointments into diaries
  • Listen to customer complaints and take appropriate action

Full training will be provided. You will need to possess basic IT skills.

Closing date: 17 Feb 2017

If you are interested in applying for this position (or would like a copy of the Job Description), please submit your CV with a covering letter detailing why you believe you are suitable for this role to tom.boswell@hillarys.co.uk

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