intu own and operate some of the biggest and well known shopping and leisure destinations in the UK. We are passionate about our people and want to engage and develop our teams as much as possible. Our aim is to create a world class experience for our guests and our Customer Services Assistants are the key to delivering joy to our customers.
intu Braehead is now seeking a Customer Service Assistant to work on a fixed term contract to cover maternity leave. To be successful in this role suitable candidates will be able to demonstrate the ability to deliver a first class guest experience.
Key duties and responsibilities will include proactively engaging with guests throughout the shopping centre, handling guest complaints and queries, recording guest feedback, selling gift cards, cash handling and ensuring that the health, safety and wellbeing of our customers is maintained to the highest standard.
If you have an excellent customer focused approach, a friendly and confident disposition with clear communication skills we would like to hear from you.
In return you will receive an hourly rate above the living wage, uniform, and pro rata holiday entitlement.