intu own and operate some of the biggest and well known shopping and leisure destinations in the UK. We are passionate about our people and want to engage and develop our teams as much as possible. Our aim is to create a world class experience for our customers and maintaining our facilities and health and safety to the highest standard is at the forefront of this experience.
intu Braehead is now seeking to recruit a Business Support Helpdesk Assistant (CAFM), to be responsible for supporting the delivery of reactive and planned maintenance and, health and safety compliance to the centre. The suitable candidate will work closely with the technical services team, managing the logging of information and tasks on Concept (CAFM), to ensure that statutory compliance, service levels and KPI’s are adhered to. In addition the post holder will be responsible for tracking of health and safety documentation such as risk assessments, and overseeing the monitoring of permits to work in the centre.
To be successful in this role it is expected that candidates will be highly computer literate in Microsoft office, excel and word, as well as having systems experience in a CAFM system (preferably concept or other similar facilities management software). In addition candidates will have excellent customer service skills and be experienced in dealing with both internal and external stakeholders, be polite, professionals and articulate with strong writing and verbal skills. Candidates will also be expected to produce weekly and monthly reports to the relevant stakeholders as to the performance of technical services team and contractors.
In return you will work for a progressive genuine, bold and creative company and be rewarded with a competitive salary, holiday allowance, and pension.
Salary for this position is £19k and the working hours are Mon-Fri between the hours of 8am and 6pm
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