Free Wi-Fi

Stay connected where you are! Here at intu Braehead we offer FREE Wi-Fi to all shoppers. Make sure you sign-up as soon as you get to the centre to start surfing.


For your convenience these are located on the Central Atrium, behind Monsoon, by The Works and behind New Look.


Our clean, spacious toilets (and disabled toilets) can be found at the following locations.

Lower mall next to Regis
Upper level next to McDonalds

Cash machines

You can find cash dispensers in the following locations:

Upper level: by Next, by Schuh Kids and by McDonalds
Lower level: by Boots, by M&S


Here at intu Braehead we understand the needs of our disabled customers, we constantly strive to make your shopping experience with us a happy, effortless and enjoyable one.

Disabled toilet facilities

We have multiple disabled toilets to make your experience at the centre hassle-free. You can find these on:

  • By Fuel Juice Bar (upper mall)
  • Yo Sushi (lower mall)

Sensory aids

You can find information about our induction loop on the information centre desk.

Assisted changing room

This free easy to use facility is ideal for disabled customers who require assistance changing, when visiting intu Braehead. Registration is easy, simply bring along two forms of ID, such as a passport and utility bill, fill in the membership form at the customer service desk on the upper mall and we'll issue you with your membership card. If you have any queries, please contact the customer service team on 0141 885 1441

Disabled parking spaces

We have 650 designated parking spaces spread over all our car parks. Most are sites within easy reach of the main entrances. Centre Security personnel patrol the car parks and will deal with any parking abuse of the spaces set aside for customers with disabilities.


intu Braehead has a dedicated Shopmobility Centre. You can access shopmobility on level 1A of the Blue Car Park. Wheelchairs and other mobility options are available free of charge and staff are always on hand to offer specialist advice on your needs. You can take your pick from a range of standard and powered wheelchairs, as well as powered scooters.

Customers who shop regularly might like to register with us. This allows you the added facility of being able to book wheelchairs in advance and reserve a car parking space if you are hiring mobility equipment.

For more information on our Shopmobility service, or to book in advance, please call 0141 885 1441.

Guided shopping

We offer a free guided shopping service for customers with a visual impairment. The service is available between 10am and 12 noon on the first Thursday of every month. Our trained guides will help you find your way around the mall and can offer detailed descriptions of anything you’re planning to buy.

Shopping trips must be booked in advance and are offered on a first come first served basis. For more details or to book your trip, please email our Shopmobility team at or call 0141 885 4630.

Electric Vehicle charge point

Driving an Electric Vehicle? No problem! We have installed charge points in two of our car parks for you to use. Here’s what you do:

In our Green Car Park (near M&S), we have a 50kW rapid charging point with DC and AC connections. Great if you’re in a hurry (not that we want you to leave of course!) but please only use this for 30 minutes so others can make use of it as well. We also have four 7kW Type 2 charging points here as well for when you’re spending lots of time with us.

To use these charge points you will need to register with 'Charge Your Car' network on their website at or download their app. We recommend you register for the CYC service prior to arriving on site and download the app as well, it’s handy to have a back-up.

If you find one of these points out of action, please call Charge Your Car on 0191 265 0500 to report this and give them the reference number on front of the charge point. If you can, please also inform us as well, just so we can keep an eye on it.

If you find all the charge points in the Green are busy, we have two 3-pin charge points on Level 1A of our Blue Multi Storey Car Park (behind Primark, next to the reserved Shopmobility spaces). These are operated by a key fob which is held in our Shopmobility office and can be borrowed for a £10 returnable deposit.

Please note these points are only available during our Shopmobility hours: 10am-9pm Monday-Friday, 9am-6:30pm Saturday and 10am-6pm Sunday.

Please call 0141 885 4630 for more information.

Opening hours:

Monday - Friday10:00am - 9:00pm
Saturday09:00am - 6:30pm
Sunday10:00am - 6:00pm

Equipment must be returned 30 mins prior to closing time.

*Please note that two forms of identification with the applicant’s current address is required when registering for membership and when hiring equipment for a one off visit. Please contact a member of the team on 0141 885 4630 for details of which forms of identification are accepted.
**Please note, these times don't include holiday opening hours. Please speak to one of our lovely staff members about availability during Bank Holidays. A pre-booked hire can only be held for 1 hour after the original start time so please don't be late.