Free Wi-Fi

Stay connected where you are! Here at intu Uxbridge we offer FREE Wi-Fi to all shoppers. Make sure you sign-up as soon as you get to the centre to start surfing.

Lifts

For your convenience these are located on both the Upper and Lower mall near Debenhams, past the lift lobby and on Level 2 near the Centre Management Suite.

Toilets

Our clean, spacious toilets (and disabled toilets) can be found on the Upper & Lower Mall near Debenhams, past the lift lobby. Please note out toilets are on the upper Mall  are currently closed for a major refurbishment and will open in 5 weeks, please use our toilets on the lower Mall  in the meantime.

Cash machines

You can find cash dispensers in the following locations:

  • Outside H&M (Upper Mall)
  • Besides Next (Lower Mall)
  • Besides Parking Machine (Level 2) 

Accessibility

Here at intu Uxbridge we understand the needs of our disabled customers, we constantly strive to make your shopping experience with us a happy, effortless and enjoyable one.

Changing Facilities 

We have installed a disabled changing facility with adding features such as a hoist, changing table and washing facilities. You can find this on the Lower Mall, within the toilet lobby. 

Disabled toilet facilities

We have multiple disabled toilets to make your experience at the centre hassle-free. You can find these on the Upper & Lower Mall near Debenhams, past the lift lobby. 

Sensory aids

You can find information about our induction loop on the information centre desk.

Disabled parking spaces

We have 67designated parking spaces spread over both floors of our multi-storey car park. Most are sites within easy reach of the main entrances. Centre Security personnel patrol the car parks and will deal with any parking abuse of the spaces set aside for customers with disabilities.

Shopmobility

intu Uxbridge has a Shopmobility Centre which can be found in the car park. Wheelchairs and other mobility options are available and staff are always on hand to offer specialist advice on your needs. You can take your pick from a range of standard and powered wheelchairs, as well as powered scooters.

In order to use the service you have to be registered as a customer so that you are covered by our insurance policy. There is an annual registration fee of £15, which will contribute towards our insurance costs. Otherwise you could use our ‘Pay-per-Use’ option which costs £5 each visit.

For more information on our Shopmobility service, or to book in advance, please call us on 01895 271510.

We are open Monday - Saturday from 9:15am - 4:30pm. Last hire is at 3pm. We are closed on Sunday.

*Please note that a form of identification with the applicant’s name and current address is required, such as bank statement or driving license. Please contact a member of the team on 01895 271510 for details of which forms of identification are accepted.
**Please note, these times don't include holiday opening hours. Please speak to one of our lovely staff members about availability during Bank Holidays.