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intu Gift Cards

Buy your intu gift card here

Stuck for present ideas? Have you thought about an intu Gift Card?

You can use intu Gift Cards at more than 60 participating stores, restaurants and leisure facilities across the entire intu shopping centre network*

Load the Gift Card with any amount from £5 to £1,000 and it can be used similar to a debit card.

The cardholder will be able to use the card as many times as they like until the balance is exhausted (or blow it all in one exhilarating splurge!). The card will be valid for 12 months from the date of issue.

Gift cards are available to buy online and can be sent direct to the recipient or paid for and collected in the centre. Buy your gift card here now.

Gift card holders can check their balance here

To view intu Gift Card terms and conditions click here.

* Wherever you see the MasterCard Maestro Acceptance Mark. You may also exchange your Gift Card for an alternative intu centre Gift Card by visiting the Customer Service desk.

CORPORATE GIFT CARDS

Buy your corporate gift card here
Looking for corporate gift ideas? How about an intu Gift Card?

You can use intu Gift Cards at more than 60 participating stores, restaurants and leisure facilities across the entire Intu shopping centre network*.

Load the Gift Card with any amount from £5 to £1,000 and it can be used similar to a debit card.

The cardholder will be able to use the card as many times as they like until the balance is exhausted (or blow it all in one exhilarating splurge!). The card will be valid for 12 months from the date of issue.

To view intu Gift Card terms and conditions click here.

Buy your corporate gift card now here.

Gift card holders can check their balance here

* Wherever you see the MasterCard Maestro Acceptance Mark. Click here for a list of participating retailers. You may also exchange your Gift Card for an alternative intu centre Gift Card by visiting the Customer Service desk.

GOLDEN GIFT CARD

Buy an intu Potteries gift card at our information desk from 4 November 2013, and you could also receive a Golden Gift Card from us worth £20. We’re giving them away to every 100th person buying gift cards across all the intu shopping centres.

Click here for Golden Gift Card promotion terms and conditions.

CHRISTMAS CLUB

Enquire online about the Christmas Club
Start spreading the Christmas spirit (well, the cost of it anyway)

Join our Christmas Gift Club and help spread the cost of Christmas.

Our Christmas Gift Club is a simple and reliable way to put some Christmas money aside on an intu Potteries Gift Card.

You can top it up as often as you like with a minimum of £5. Then you can get straight on with Christmas shopping, or give them to those ‘hard to buy for’ people as presents.

What’s more, if you have £200 in your account on the 1st November 2013 then we’ll top it up with an extra £10.

First 100 customers only.

For more information or to open an account, visit our friendly team at the Customer Services Desk on the Upper Mall or contact them on: 01782 220302.

Convenient and flexible

You can spend your intu Gift Card at more than 60 stores, cafés and restaurants at intu Potteries.

For more information or to open a Christmas Gift Club account, call 01782 220302 or speak to a friendly advisor at our Customer Service Desk on the Upper Mall.

Click here to enquire online about the Christmas Gift Club.

Please note: A minimum payment of £5 is required to open your Christmas Gift Club account. Only one account per person.

The maximum Gift Card load is £1,000. Please note if the sum of your intu Christmas Gift Club contributions is greater than £1,000 the funds will be loaded onto multiple Gift Cards.

GIFT CARD FAQ

Where can I use my Gift Card?

You may use your Intu Gift Card within participating retailers at the shopping centre whose name is displayed on the face of the card.

Can I use it at any other intu centres?

Yes, your intu Gift Card can be exchanged at the centre Customer Service Desk for any of the following intu shopping centre cards: intu Braehead, intu Bromley, intu Chapelfield, intu Eldon Square, intu Lakeside, intu Metrocentre, intu Uxbridge, intu Victoria Centre and intu Watford.


How do I use my Gift Card?

Simple! Firstly, sign the card on the reverse. Then present it to a participating retailer in the same way as any other debit card. The retailer will process the transaction and ask you to sign the receipt. It’s always a good idea to check your balance before spending on the Gift Card.

Where can I check my Gift Card balance?

Online: Check your balance online here

In person: Visit the Customer Service Desk on the Upper Mall.

By phone: Flex-e-card customer services 0844 774 4277

By text: Text BAL(space) followed by your card number to 60030*
e.g. BAL 6759261234123412
*A charge of 25p + standard network charges will apply, including responses to invalid card numbers. These charges will be levied by your mobile telephone service provider and not by Flex-e-vouchers Ltd.

What do I do if I've lost my Gift Card?

If you lose your Gift Card or it is stolen or damaged please notify Flex-e-card immediately by telephoning Customer Services on 0844 774 4277. After you have notified us of the loss, theft or damage of your Gift Card and providing that we are able to identify your card and satisfy certain security checks, you will be able to collect a replacement card from the shopping centre according to instructions given to you by our customer support team. A cancellation and replacement fee of £5.95 per Gift Card will be deducted from the remaining balance on the Gift Card, or you may elect to pay the fee separately. For more information please see product terms and conditions at http://www.flex-e-card.com/Shop/TAndC.aspx?CategoryID=187

Are there any charges?

There is no charge to obtain an intu Gift Card, however please note fees and charges do apply for certain services as described in the terms and conditions. Intu Gift Cards expire 12 months after issue. The exact expiry date of your Gift Card is shown on the receipt.

Does my Gift Card need to be activated?

If your Gift Card was purchased at a shopping centre it is already active. If it was purchased online it will require activation. Please follow the instructions provided in the shipping confirmation email. If you need any assistance with card activation please contact Customer Services on 0844 774 4277.

For a copy of intu Potteries Gift Card terms and conditions, please click here.

CENTRE INFORMATION III

Opening Times

Monday 09:00 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:00 20:00
Friday 09:00 17:30
Saturday 09:00 18:00
Sunday 10:00 16:00
Easter Opening Times
Store and Restaurant Opening Times May Vary