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intu Gift Cards

Buy your intu gift card here

Stuck for present ideas? Have you thought about an intu Gift Card?

You can use the intu Lakeside Gift Card at more than 250 participating stores, restaurants and leisure facilities.*

Load the Gift Card with any amount from £5 to £1,000 and it can be used similar to a debit card.

The cardholder will be able to use the card as many times as they like until the balance is exhausted (or blow it all in one exhilarating splurge!). The card will be valid for 12 months from the date of issue.

Gift cards are available to buy online and can be sent direct to the recipient or paid for and collected in the centre. Buy your gift card here now.

Gift card holders can check their balance here

To view intu Gift Card terms and conditions click here.

* Wherever you see the MasterCard Maestro Acceptance Mark. You may also exchange your Gift Card for an alternative intu centre Gift Card by visiting the Customer Service desk.

CORPORATE GIFT CARDS

Buy your corporate gift card here
Looking for corporate gift ideas? How about an intu Gift Card?

You can use the intu Lakeside Gift Card at more than 250 participating stores, restaurants and leisure facilities.

Load the Gift Card with any amount from £5 to £1,000 and it can be used similar to a debit card.

The cardholder will be able to use the card as many times as they like until the balance is exhausted (or blow it all in one exhilarating splurge!). The card will be valid for 12 months from the date of issue.

To view intu Gift Card terms and conditions click here.

Buy your corporate gift card now here.

Gift card holders can check their balance here

* Wherever you see the MasterCard Maestro Acceptance Mark. Click here for a list of participating retailers. You may also exchange your Gift Card for an alternative intu centre Gift Card by visiting the Customer Service desk.

GOLDEN GIFT CARD

Buy an intu Lakeside gift card at our information desk from 4 November 2013, and you could also receive a Golden Gift Card from us worth £20. We’re giving them away to every 100th person buying gift cards across all the intu shopping centres.

Click here for Golden Gift Card promotion terms and conditions.

CHRISTMAS CLUB

Enquire online about the Christmas Club
Now you can relax about paying for next Christmas!

Make it a stress-free experience by joining join the intu Christmas Club and save up for it in manageable, bite-site chunks throughout the year.

The more you save, the more we add...

When you join our Christmas Club and make regular payments throughout the year, we'll give you the following top-ups:

  • Save £100 by 1st November and we'll add another £5 to your account
  • Save £200 by 1st November and you've got yourself an extra £10
  • Save £300 by 1st November and you can look forward to an additional £15
  • Save £400 by 1st November and bag yourself a further £20 in your account
  • Save £500 by 1st November and we’ll give you an extra £25 to spend
Convenient and flexible

You can spend your intu Gift Card at more than 250 stores, restaurants and leisure facilities at intu Lakeside.

For more information or to open an club, call 01708 869933 or speak to a friendly advisor at one of our Customer Service Desk on Level 1 or level 2..

Click here to enquire online about the Christmas Club.

Please note: A minimum payment of £5 is required to open your club. The 'top-up' offer is only available to members who have saved the specified amounts by 1st November 2013. Only one club per person, a maximum of two clubs can be opened per household.

The maximum Gift Card load is £1000.Please note if the sum of your intu Christmas Club contributions is greater than £1000 the funds will be loaded onto multiple Gift cards.

Gift Card Wedding List

Have your wedding list at intu Lakeside and get exactly what you want!

The intu wedding list service gives you the freedom of choosing all your own gifts from over 250 stores – guests simply make a contribution to your club. The funds received will then be credited to your intu Gift Card which you can spend at the centre on anything you like from furniture to fashion– or on a luxury honeymoon at participating stores, restaurants and leisure facilities.

How does it work?

To register for the intu Lakeside Wedding List Service please pop along to the Customer information Desk by Brompton Walk on level 2. For more information please call the intu Lakeside Wedding Office on 01708 684321.

Guests will be able to contribute any amount over £5. Once a contribution has been made, you will be notified and the card(s) can be collected once the Wedding Gift List has closed.

The maximum Gift Card load is £1000. Please note if the sum of your intu Wedding List contributions is greater than £1000 the funds will be loaded onto multiple Gift cards

GIFT CARD FAQ

Where can I use my Gift Card?

You may use your Intu Gift Card within participating retailers at the shopping centre whose name is displayed on the face of the card.

Can I use it at any other intu centres?

Yes, your intu Gift Card can be exchanged at the centre customer service desk for any of the following intu shopping centre cards: intu Braehead, intu Bromley, intu Chapelfield, intu Eldon Square, intu Metrocentre, intu Potteries, intu Uxbridge, intu Victoria Centre and intu Watford.

In order to use your card at another intu centre, you must first visit the customer information desk to exchange your card.

How do I use my Gift Card?

Simple! Firstly, sign the card on the reverse. Then present it to a participating retailer in the same way as any other debit card. The retailer will process the transaction and ask you to sign the receipt. It’s always a good idea to check your balance before spending on the card.

Where can I check my Gift Card balance?

Online: Check your balance online here

In person: Visit the Customer Service desks on Level 1 or Level 2.

By phone: Flex-e-card customer services 0844 774 4277

By text: Text BAL(space) followed by your card number to 60030*
e.g. BAL 6759261234123412
*A charge of 25p + standard network charges will apply, including responses to invalid card numbers. These charges will be levied by your mobile telephone service provider and not by Flex-e-vouchers Ltd.

What do I do if I've lost my Gift Card?

If you lose your Gift Card or it is stolen or damaged please notify Flex-e-card immediately by telephoning Customer Services on 0844 774 4277. After you have notified us of the loss, theft or damage of your Gift Card and providing that we are able to identify your card and satisfy certain security checks, you will be able to collect a replacement card from the shopping centre according to instructions given to you by our customer support team. A cancellation and replacement fee of £5.95 per Gift Card will be deducted from the remaining balance on the Gift Card, or you may elect to pay the fee separately. For more information please see product terms and conditions at http://www.flex-e-card.com/Shop/TAndC.aspx?CategoryID=191

Are there any charges?

There is no charge to obtain an intu Gift Card, however please note fees and charges do apply for certain services as described in the terms and conditions Intu Gift Cards expire 12 months after issue. The exact expiry date of your Gift Card is shown on the receipt.

Does my Gift Card need to be activated?

If your Gift Card was purchased at a shopping centre it is already active. If it was purchased online it will require activation. Please follow the instructions provided in the shipping confirmation email. If you need any assistance with card activation please contact Customer Services on 0844 774 4277.

For a copy of intu Lakeside Gift Card terms and conditions, please click here.

CENTRE INFORMATION III

Opening Times

Monday 10:00 22:00
Tuesday 10:00 22:00
Wednesday 10:00 22:00
Thursday 10:00 22:00
Friday 10:00 22:00
Saturday 09:00 21:00
Sunday 11:00 17:00
BANK HOLIDAYS 10:00 21:00
Easter Opening Times
Store and Restaurant Opening Times May Vary