We want to make sure your visit to intu Bromley is an enjoyable one. Please see below for the range of facilities and services that we offer:
Information pods are situated around the centre.
CUSTOMER SERVICE, BUY INTU GIFT CARDS, LOST PROPERTY, CHILDREN'S WRISTBANDS, GENERAL INFORMATION:
Level 1 by Debenhams Level 2 by Starbucks
PARENT AND BABY ROOMS
Baby changing facilities and breastfeeding areas are located on Car Park Level 2 above the Central Atrium, accessible via the lifts opposite 02 on the lower mall and Cafe Giardino on the upper mall. There are also baby change facilities on the lower mall by Boots.
Call the helpline number 08444 48 42 26 to speak to security.
This number can also be found on the orange smiley balloon 'Child Safe Zone' stickers.
The meeting place for lost people is the customer service desk on the lower mall.
Write your mobile number on a wristband for your child to wear while shopping. Free of charge from the Information Points on Levels 1 & 2.
Stairs & Escalators
Baby changing facilities are on the lower mall next to Boots and on Car Park level 2, which includes cubicles to accommodate pushchairs.
Customers will be required to leave a £20 deposit and to present 2 forms of ID, one to be a photo ID and one to be a recent utility bill/bank statement showing your current address.
For more information, visit the Shopmobility Unit at car park level 1 or call us on 020 8313 0031.
The staff are comprehensively trained in all aspects of mobility assessment and are looking forward to your visit.
Simply telephone 020 8313 0031 to book or reserve your wheelchair and collect it from the Shopmobility Centre located in the Car Park on Level 1 green, location B.
An extra wide parking space is allocated to you and if you are registered disabled you are allowed 6 hours of FREE car parking; simply show your blue badge to our Shopmobility staff who will arrange to validate your parking ticket.
*Please note time restrictions in place
Parking charges are as follows:
Up to 1 hour £1
Up to 2 hours £2
Up to 3 hours £3
Up to 4 hours £4
Up to 5 hours £5
Up to 6 hours £6
6 plus hours will be charged at the daily rate of £10
Lost tickets will be charged at the daily rate of £10
The car park is open daily from 8am until 45 minutes after the shops close. The exit stays open until midnight.