Free Wi-Fi

Stay connected where you are! Here at intu Broadmarsh we offer FREE Wi-Fi to all shoppers. Make sure you sign-up as soon as you get to the centre to start surfing.

First Aid

In case of an accident or emergency you’ll be in safe hands. Our security staff are trained in first aid skills and will assist on request.

Lifts

Our lifts are conveniently located on Level 1, 2 and 3 of the Centre, near Muffin Break on Level 1, Wimpy on Level 2 and Level 3 access to the car park.

A further lift is available on Level 2 for access to our Drury Walk entrance on Level 3. This lift is located next to the escalators on Level 2, past Playworld.

Toilets

Our clean, spacious toilets (and disabled toilets) can be found on Level 2 near Essence Hair & Beauty. Additional toilet facilities can be found on Level 2 on the corridor past Made in Nottingham.

Cash machines

You can find cash dispensers in the following locations:

  • Level 1 behind the Customer Relations Desk next to Blue Inc
  • Level 1 inside Wilko store

Code of Conduct

Whether you're here for shopping, treating or eating, it's important to us that each and every one of you feels at home. With that in mind we have a few simple house rules that we hope will keep everyone happy. View them here.

Lost Property

If you find a piece of lost property please take it to the customer service desk on the lower mall. If you are looking for a piece of lost property please ask at the customer service desk. After 1 month all lost property items are donated to charity.

Accessibility

Here at intu Broadmarsh we understand the needs of our disabled customers, we constantly strive to make your shopping experience with us a happy, effortless and enjoyable one.

Disabled toilet facilities

We have disabled toilets located on Level 2 near Essence Hair & Beauty.

Disabled parking spaces

Disabled spaces will be available in the Broadmarsh Car Park operated by Nottingham City Council.

Shopmobility

intu Broadmarsh has a dedicated Shopmobility Centre. You can access Shopmobility by the Broadmarsh bus station. The service is free when you sign up as a member and has a simple, free sign up process. You can take your pick from a range of standard and powered wheelchairs, as well as powered scooters.

For more information on our Shopmobility service, or to book in advance, please call 0115 915 3888.

We are open Monday to Friday 9:00am - 4:00pm. Open Saturday 9:00am - 1:00pm. We are closed on Sundays and Bank Holidays.

Please note Christmas opening times below;

Friday Dec 23: 9:00am – 1:30pm

Christmas Eve: 9:00am – 1:00pm

Equipment must be returned by 4pm.

*Please note that two forms of identification are required when registering for membership and when hiring equipment for a one off visit. Customers will also be asked to complete a disclaimer form when hiring equipment. Please note that at least one form of identification must have the applicant's photo and current address. Please contact a member of the team on 01708 869744 for details of which forms of identification are accepted.
**Please note, these times don't include holiday opening hours. Please speak to one of our lovely staff members about availability during Bank Holidays. Double slots can be booked if you need more time, subject to availability. A pre-booked hire can only be held for 1 hour after the original start time so please don't be late.