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Visitor Information

We want to make sure your visit to intu Broadmarsh is an enjoyable one. Please see below for the range of facilities and services that we offer:

Customer services

VISIT US FOR CUSTOMER SERVICES, LOST PROPERTY, LOST CHILDREN MEETING PLACE, KIDDY CAR HIRE, GENERAL INFORMATION:

The Customer Relations desk is located on the Lower Mall near Blue Inc.

Children

FAMILY ROOMS

Our family room is situated on Level 2 near Essence Hair & Beauty and includes baby change bays, child-size toilets, buggy-friendly cubicles, child seats and a TV. For feeding times, we have a special breastfeeding room with comfortable chairs and a microwave to heat food.

LOST CHILDREN

For all lost children, please contact a member of security either on the mall, by calling our Security Control room on 0115 8404562 or by speaking to our Customer Relations team on Level 1 next to Blue Inc.

Call the helpline number 08444 48 42 28 to speak to security.

CHILDREN'S PLAY AREA

Playworld is a kids' soft play area designed to let the little ones blow off steam so you can make the most of your day's shopping. Playworld is located on Level 2 next to Wimpy. The area is unsupervised so please stay with your children at all times while they have lots of fun.

KIDDY CAR HIRE


Kiddy Cars (miniature car pushchairs) are provided free of charge from our Customer Relations Desk on Level 1 next to Blue Inc. A form of ID will need to be left as deposit.

First aid

Our security staff are trained in first aid skills, and will assist on request.

Lifts

Lifts are located on Level 1, 2 and 3 of the Centre: Near Muffin Break on Level 1,Wimpy on Level 2 and Level 3 access to the car park.

A further lift is available on Level 2 for access to our Drury Walk entrance on Level 3. This lift is located next to the escalators on Level 2, past Playworld.

Stairs & Escalators

Escalators are located throughout the centre.

Toilets

On Level 2 near Essence Hair & Beauty.

Babychanging facilities are also available here.

 

Additional toilet facilities can be found in between Evolution and 99p Store.

Disabled toilets

Disabled facilities can be found on Level 2 near Essence Hair & Beauty.

Cash machines

A cash machine is located on Level 1 behind the Customer Relations Desk next to Blue Inc.

A further cash machine can be found inside the Wilko Store on Level 1.

Shopmobility

Shop mobility assistance such as manual wheelchairs, powered chairs, and scooters are available to hire from the Shopmobility Centre located in Broadmarsh Bus Station (open 9.00am until 4.45pm). Please call 0115 9153888 for reservations and more information.

Parking

The Broadmarsh Car Park can be accessed via the lifts near Muffin Break on Level 1, near Wimpy on Level 2 and by using the car park link bridge. For up to the minute travel information on Nottinghamshire roads, including live CCTV, please click here (link will take you to the Nottingham Travelwise website)

Public transport

intu Broadmarsh is connected to the Broadmarsh Bus Station, serviced by Nottingham City Transport, Trent Barton and National bus services. Bus services also operate outside the Collin Street entrance from Level 1.

A short walk away is Nottingham Train Station with links to the National Rail Network and Nottingham Tram services. 

For public transport information during the Christmas period, please visit the Nottingham City Transport website by clicking here or the Trent Barton website by clicking here.

Click & Collect

Clicked to collect? The collection bit can be found in our Centre Management reception located on Level 2 down the corridor in between Evolution and the 99p Store.
CENTRE INFORMATION III

Opening Times

Monday 09:00 17:30
Tuesday 09:00 17:30
Wednesday 09:00 17:30
Thursday 09:00 17:30
Friday 09:00 17:30
Saturday 09:00 17:30
Sunday 10:30 16:30
Store and Restaurant Opening Times May Vary
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